Frequently Asked Questions
General Questions
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account helps you track your orders and manage your purchases easily.
How can I contact customer support?
You can email us at martsky41@gmail.com or call us on +91-8147627847 between Monday to Saturday, 10 AM – 6 PM IST.
Do you offer wholesale or bulk ordering?
Currently, we do not offer wholesale or bulk orders. Skaaymart is focused on individual customers and retail purchases.
Shipping and Delivery
Where do you ship?
We ship all over India using trusted courier partners.
How can I track my order?
Once your order is shipped, we’ll send you a tracking link via email and SMS. You can also track it through our tracking page.
How long does it take to process and ship my order?
We usually process orders within 1–2 business days, and delivery takes 5–7 business days, depending on your location.
Payment
What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, PhonePe, and Cash on Delivery (COD).
Is there an extra fee for COD orders?
No, there is no additional charge for COD. However, we do verify COD orders via phone call.
Is it safe to shop on Skaaymart?
Yes, all transactions are encrypted and securely processed via PhonePe Payment Gateway.